Yes, it’s another Business Information workshop Top Tips. This one was a rerun of the UKeiG event held on 2nd April, 2008. The participant mix was half private, half public sector. At the end of the day they were asked to come with a list of top sites and search tips. Between them, those attending the workshop spent half the day trying out hundreds of web sites - some of them not even mentioned by me. This is their collective list of sites that they felt were worth considering as key resources. In some cases I have also included the comments from the people nominating the site. It is interesting that there are only two sources that appear in both lists, and one of them does not really count: it was my own site, from which some of the course notes were derived so you might consider the delegates to have been brainwashed!

1. Silobreaker.com http://www.silobreaker.com/. One of the two sites that appears in both the April 2nd and this list. A relatively new service pulling together information from newspapers, journals, blogs, video and audio. In addition It offers geographical hotspots, trends and a network visualisation tool that was singled out by several workshop participants as being particularly useful.

2. OFFSTATS http://www.offstats.auckland.ac.nz/ The new set of web pages for the University of Auckland Library providing information on Official Statistics on the Web and at a new address. An excellent starting point for official statistics by country and subject/industry. As well as the makeover, there have been many additions to the collection of resources.

3. Research Wikis http://www.researchwikis.com/. This is a wiki covering market and industry data that is in the public domain; several workshop delegates commented that it looks promising. The content is variable in quality. Some reports are highly structured and detailed while others are just a “stub”, many are US biased, and the sources of the data are not always cited. Nevertheless, the reports do give you an idea of the issues affecting the sector and the terminology that is used. One of the University based delegates thought that the site’s recommended structure and headings for a report would be useful to students who are new to carrying out industry and market research.

4. Bureau van Dijk’s (BvD) “A Taste of Mint” http://mintportal.bvdep.com/ A free directory from BvD giving basic information on companies world-wide. Comment from one experienced researcher: “It found the company I have been looking for when every other directory has failed!”

5. Google Finance http://www.google.co.uk/finance/, http://www.google.com/finance/ [This was not covered in the 2nd April workshop. Until now, it has been so awful and unreliable hat I have ignored it]. This is a possible competitor to Yahoo Finance. It has been steadily improving over the last 18 months since its initial launch but still does not quite have the authoritative “feel” of Yahoo Finance. Also it does not appear to have the individual stock exchange coverage of Yahoo. It does, though, beat Yahoo when it comes to the share price graph and historical downloads options. The share price graphs are ‘annotated’ with labels at the appropriate time on the graph and these link to news articles that are listed to the right of the graph. Yahoo Finance’s downloadable historical share price data in figures goes back 5 years: Google’s goes back to 1996.

6. Google News. For the UK go to http://news.google.co.uk/ but there are a plethora of country versions. Good coverage of the last 30 days of free world-wide, national, local and industry news resources. One workshop participant said that Google News found a breaking story that the industry press and her subscription services had not yet picked up.

7. The Wayback Machine - The Internet Archive http://www.archive.org/. The Wayback Machine takes periodic snapshots of the Internet. Ideal for seeing how a company portrayed itself on the Internet in the past and for tracking down sites, pages or documents that have disappeared.

8. Chipwrapper http://www.chipwrapper.co.uk/ a Custom Google Search Engine that searches across the UK’s major national newspapers: The Daily Express, Daily Mail, Daily Mirror, Financial Times, The Guardian, The Independent, The Sun, The People, News of the World, The Scotsman, Daily Star, The Telegraph and The Times. It also searches the BBC News web site, ITN and Sky. There is a review of Chipwrapper on my blog at http://www.rba.co.uk/wordpress/2007/12/29/chipwrapper-search-uk-newspapers/

9. UK National Statistics http://www.statistics.gov.uk/ We will not go into the confusion users suffered when UK government official statistics web sites were re-organised on 1st April 2008 [No, it was not an April Fool's]. Work your way through the new menus and you will eventually end up on the on the old statistics.gov.uk pages. Even without the frequent design changes, the site can be difficult to navigate. Nevertheless, there is an incredible amount of good quality data here. For the web based ’stuff’ and formatted documents (PDF. DOC, XLS, PPT) it is often easier to go to the Google Advanced Search page, type in your terms in the search box at the top of the page and in the ‘Search within a site or domain’ box type in statistics.gov.uk . If you want to look for specific file formats, select the file extension from the drop down menu under ‘File type’. The ‘Time Series’ data have to be search from within the statistics.gov.uk site itself.

10. Companies House http://www.companieshouse.gov.uk/. The UK official companies registry. This is the closest you can get to the original company documents that a registered company has to file. Some information is provided free of charge (Use the Webcheck service). Documents are charged for on a pay as you go basis.

11. RBA Sources of Business Information http://www.rba.co.uk/sources/. Selected sources of business information organised by type e.g. statistics, share prices, company registers.

Twenty-one enthusiastic researchers attended UKeiG’s Business Information workshop on April 2nd in London. They came from a wide range of sectors and types of organisation, and when asked to compile their Top 10 tips they came up with 15! Here they are, in no particular order of importance:

1. FITA Import Export Business and International Trade Leeds. http://www.fita.org/. The “Really Useful Links” in the menu on the left hand side of the screen takes you to a range of international sources on business information. One participant of this workshop found the “Doing business”, and in particular in the Middle East, especially useful.

2. Nationmaster http://www.nationmaster.com/. An interface to a plethora of statistics on web sites world wide. Some of the statistics are 2-3 years old but there are links to the original site so that you can search for more up to date information. Several participants suggested that this site is a good ‘index’ of where data is likely to be found.

3. Blogpulse http://www.blogpulse.com/. One of several blog search engines, but this was singled out for its Trends graphs. These show how often your search terms are mentioned in posts over a selected period of time. In a business context the occurrences will usually match reports in the mainstream media. When they don’t, click on the peaks in the graph to see what is going on behind the scenes. Superb for picking up on rumours and gossip.

4. Yahoo Finance. Go to any Yahoo and click on the Finance link. For the UK version go to http://uk.finance.yahoo.com/. Yahoo Finance provides basic information on stock exchange quoted companies on the major stock exchanges around the world. Information includes current share price information (delayed by 15-30 minutes) provided by the stock exchanges; company profiles; charts in which you can compare the company share price with another company, the sector and an index such as the FTSE 100; current news on the company and focussing on the regulatory news; and daily historical share prices as figures that can be downloaded to spreadsheets.

5. Freepint Bar http://www.freepint.com/. Head for the discussion area, labelled as the Bar, where you can post your query and tap into the knowledge of regular ‘tipplers’

6. Silobreaker. http://www.silobreaker.com/. A new site pulling news from the usual newspapers and journals, but also blogs, video and audio. In addition It offers geographical hotspots, trends and a network visualisation tool, which was singled out by one participant.

7. Contact a relevant research, trade or professional body for help in locating experts. sources of information and reports. They may not have anything on their web site but there may something ‘on file’ that they are willing to supply free of charge or for which they are prepared to negotiate a fee.

8. Intelways. http://www.intelways.com/. An interface to many search tools grouped by type e.g. news, video, image. Type your search terms in once and click on the different search tools one by one. A reminder of the different types of information that you should be looking at and of the wide range of search engines that are out there.

9. Click on the Advanced Search option for any of the tools that you encounter, be it Google et al or a web site’s own search option. They offer great ways of focussing your search by date, file format, site, author etc.

10. RBA Business Sources. http://www.rba.co.uk/sources/. Selected sources of business information organised by type e.g. statistics, share prices, company registers. Yes, it is my own site [blush] but they did insist!

11. Phil Bradley’s web site and blog. http://www.philb.com/ and http://philbradley.typepad.com/. Excellent sources of information on Web 2.0 ’stuff’ and search tools. In particular, his blog has no-nonsense reviews of new search tools that claim they will change the world of search.

12. Intute. http://www.intute.ac.uk/. Forget about the ac.uk label. This is an excellent starting point for anyone working in business and wanting to identify quality resources on a wide range of subjects and industries.

13. Hometrack. http://www.hometrack.co.uk/. This site provides key statistics and data on the UK housing market and financing of that market. Especially relevant in the current economic climate.

14. Alacrasearch. http://www.alacra.com/alacrasearch. A Google custom search engine that focuses on business sites selected by Alacra. [A personal note: this is in my top 5 favourite search tools].

15. CIA World Factbook - country profiles. https://www.cia.gov/library/publications/the-world-factboo/. Key statistics on every country. For those of you of a more adventurous disposition when it comes to travel, it even includes the number of airports with unpaved runways.

Another workshop - another top resources listing. This time it was Business Information Key Web Resources organised by TFPL and held on 31st October 2007. The list, which is compiled by participants at the end of the workshop, is usually limited to 10 but this time they came up with 16! As well as specific sources, they also came up with search techniques that they felt would help them target information more effectively.

1. Site Search. Use the Advanced Search screens of search engines to limit your search to an individual site or use the site: command. Useful for tracking down information on large sites with poor navigation or internal search.
2. File format search. As in number 1 above, use the Advanced Search to limit your search to a particular file format. For example PDF for market, industry, government reports; PPT or PDF for conference presentations; XLS for data and statistics.
3. Think local. If you are researching a market or companies based in a particular country or region, look at the news sources, company registers, databases, and versions of search engines for that country. To change your country version of Google, click on the Language Tools options on the Google home page and go to the list of flags towards the bottom of the page.
4. Kompass. http://www.kompass.com/. Well known company, product and service directory with world-wide coverage and detailed product codes. You can search free of charge but have to pay to view most of the information. You can opt for a subscription or the pay as you go option.
5. EXPO 21XX - Industry, Automation, Aviation, Yachting, Fashion and Textile Online Fair. http://www.expo21xx.com/ A directory that mimics a trade exhibition in its design. Each “fair” is subdivided into halls, and each company in the hall has a “stand” with a brief description and a flag showing the country in which it is based.
6. Blogpulse. http://www.blogpulse.com/ Useful blog search tool with a graph option (Trends) that shows how often your search terms are mentioned in blogs.
7. Abyznewslinks http://www.abyznewslinks.com/ Lists newspapers and other news sources by country and by region within each country. There is a language code next to each newspaper and separate links to alternative language versions if they are available.
8. Del.icio.us http://del.icio.us/ and other social bookmarking services. Good way to collaborate and share your favourite resources with others, both inside and outside your organisation.
9. Official Statistics on the Web http://www.library.auckland.ac.nz/subjects/stats/offstats/
   Starting point for statistical sources by country, topic or subject. This service includes sources offering free and easily accessible social, economic and general data from official or similar “quotable” sources, especially those that provide both current data and time series.
10. BvD Taste of Mint Free Directory http://www.bvdep.com/ Free directory giving basic information on companies covered by the Bureau van Dijk collection of priced services. Search by name, country or activity, and size. Information provided free of charge includes company name, town, country, activity and size.
11. Eco5 http://www.eco5.com/. Click on the Research tab. This service is aimed at researchers in the areas of finance and economics world-wide. Resources include links to national institutions such as central banks, stock exchanges and government bodies, and to to national and international institutions.
12. Try a different search tool. Try something other than Google: another search engine e.g. Live, Yahoo, Ask, Exalead; an evaluated listing e.g. Alacrawiki, Intute; a listing of sites by type of information e.g. news (see number 7), statistics (see number 9).
13. Repeat your search terms one or more times to change the way results are sorted.
14. Allwhois. http://allwhois.com/. Domain name registry that can help you track down who owns or is behind a web site.
15. Wayback Machine. http://www.archive.org/. Use the wayback machine to track down ‘lost’ pages, documents or sites. Also useful for seeing how companies have marketed themselves on the web in the past.
16. Nationmaster. http://www.nationmaster.com/. Repackages information from many different sources and enables you to compare data in a variety of ways, for example countries, a region, or an economic group such as OPEC and then a category and statistic for that category. Click on Advanced View to see all of the search options. The information is not always the most up to date, but the source is always given so you can then search the original site for the most recent data.

Another day another workshop. This time it was Business Information on the Internet organised by TFPL on September 27th, and attended by information professionals from the private, academic and banking sector. As usual I asked them to come up with a group Top 10 Sites and Tips. If you are loosing track of the top 10s that have been popping up on this blog, I shall be compiling two combined lists in December: one for business and market research, and the second for search tips.

This is the order in which the participants nominated the sites:

1. Resource Shelf - http://www.resourceshelf.com/ - “where dedicated librarians and researchers share the results of their directed (and occasionally quirky) web searches for resources and information.” The editorial team is headed by Gary Price and Shirl Kennedy. Use the search option to hunt through the archives for recommended sites on a topic, and subscribe to the RSS feed to keep up with the latest additions to the ‘shelf’.
2. Google – http://www.google.com/, http://www.google.co.uk/ . It can be temperamental and it doesn’t always do what it says on the tin, but for much of the time Google still comes up with the goods. Make sure that you are using the advanced search features for example file formats searches, limit by domain, numeric range search, synonym search etc. and that you are using the right ‘bit’, for example News, Blogsearch, Google Books.
3. Yahoo Finance - http://uk.finance.yahoo.com/ . Good starting point for companies listed on the UK stock exchange and a selection of other countries stock exchanges. For some markets there are free, daily historical share prices for 10 – 15 years (varies depending on the country and exchange) and free intraday charts. If you are into share price data and analysis click on the Technical Charts and you can play around with wonders such as Bollinger Bands.
4. Google and Yahoo News for the last thirty days of news stories. Go to Google or Yahoo and click on the News options. Both have good international, national and local coverage, and offer alerting services. Google recently launched a Google News Archive service going back 200 years for some story lines and publications. (Many of the articles are priced). Also try Ask (http://www.ask.co.uk/ or http://www.ask.com/) and Accoona (http://www.accoona.com/)
5. Alacrawiki Spotlights – http://www.alacrawiki.com/ . Click on the Alacra Spotlights link in the top left hand corner of the screen for access to overviews of key resources on industry sectors. Great for bringing yourself up to speed on industry specific sites and as introduction to sectors that are new to you. Although this is a wiki, the Spotlights area is locked so that only Alacra editors can change the content of the pages in this section.
6. Intute – http://www.intute.ac.uk/. The Resource Discovery Network is dead – long live Intute. Do not be put off by the academic address. This is an excellent starting point for evaluated, quality sites on a wide range of subjects and industries. If you are looking specifically for business information, these can now be found under http://www.intute.ac.uk/socialsciences/business/.
7. FT.com – http://www.ft.com/ . What can one say? “No FT – no comment” according to the advert strapline. To get the most out of this site you will need to subscribe, that is pay money. Level 1 costs £98.99 a year and gives you access to subscriber-only FT content and tools including personalised news alerts, FT analysis and the 5-year archive. Level 2 costs £200 a year and gives you Level 1 access plus access to 500 global press sources and financial data on about 18,000 companies worldwide.
8. PWC EdgarScan - http://edgarscan.pwc.com/ (click on the EdgarScan link). Repackages the US official SEC filings data and makes it easier to search and identify relevant official documents from US listed companies. There is a wide range of search, display, export and analysis options, all of which are free of charge.
9. Freepint Newsletter + Bar – http://www.freepint.com/ . Fortnightly newsletter available on the web and by email covering a range of information related issues and subjects. The “bar” is a web based discussion area where you can ask for help with tricky questions. But “Where’s the free beer?” asked one workshop participant.
10. Marketresearch.com - http://www.marketsresearch.com/. A good starting point for pay as you go market research reports. Also try Mindbranch (http://www.mindbranch.com/) and Research and Markets (http://www.researchandmarkets.com/ . You may find that publishers do not always supply the whole of their catalogue to these content aggregators or that the reports are embargoed for varying periods of time. If you find an interesting report via one of these aggregators, double check with the original publisher to see if there is a more relevant or up to date report available direct from them.

Information professionals from the commercial sector, universities and government agencies attended the workshop Market Research on the Web, held at Manchester Business School on September 6th. A regular feature of the courses that I run is the Top 10 tips, sites and tricks that I ask the participants to compile at the end of the day. This time, they came up with an interesting mix of sites and search techniques.

1. Use search tools’ Advanced Search screens and commands to help refine your search.For example restrict your search to PDFs for large reports, XLS for spreadsheets containing data. Use the site: option to limit your search to types of organisations or an individual site, for example site:gov.uk for UK government sites or site:statistics.gov.uk to search just the UK national statistics web site.

   Use the link commands to find pages that link to a document that you already have and which is highly relevant (pages that link to one another tend to have similar content). Use the Yahoo link command to find pages that link to a specific page (syntax - link:http://www.rba.co.uk/sources/stats.htm) or the linkdomain command to find pages that link to any page on a site (syntax - linkdomain:rba.co.uk)

2. Use the Google define: command to locate definitions of acronyms, abbreviations and jargon terms, for example define:cpm. Alternatively, in any search tool use the search ‘what is….’, for example what is cpm.
3. Wikipedia - www.wikipedia.org - for quick overviews on topics. [Note: this site was not covered in the course but several of the participants mentioned it as one of their starting points on subjects that are new to them]
4. Alacrawiki - www.alacrawiki.com - a guide to business information companies, publishers and databases. The Alacra Industry Spotlights in particular are extremely useful in providing reviews and commentary on industry specific web sites that have statistics, market research and news. Invaluable if you need to get up to speed on key resources in a sector or industry.
5. Make sure that you are using the right keywords and jargon related to the industry that you are researching. These can also vary from country to country, for example clothes washers versus washing machines. Also be aware that different directories use different coding systems and categorisations, and that there are different national official coding systems.
6. Fita: Import Export Business & International Trade Leads – www.fita.org. Good starting point for country and industry specific directories, market research sites, general information on trading in other countries and cultural differences in doing business.
7. Bureau van Dijk Free Directory – www.bvdep.com – click on the Free Directory link. This can be a useful way of identifying companies active in a sector in a country or region. You can also limit your search to size of company (for example large, medium, small, very small). Free Information includes name of the company, town, country and official registration number. Results can be exported in a variety of formats.
8. Use the free executive summaries and tables of contents provided by market research publishers for keywords and to identify major players in a market.
9. For smaller companies export directories often provide more free information than the official company registries. Information may include names of sales, marketing, export directors; key export markets and the products involved; turnover band; employees band. Search on the phrase export directory combined with a country and/or industry sector. Also try fita.org for directories or Marketingfile.com for searchable mailing lists including exporters/importers.
10. Try social bookmarking services, for example www.furl.net , to see what other people have identified as relevant in a particular area and to set up your own list of useful resources. The service is hosted on an external web site so you do not have to be at your own computer or at work to access your lists. Lists can be kept private, shared between colleagues or made completely public. [A participant on this course explained how her organisation uses FURL to share resources on topics between different groups and departments.]

I ran another course for UKeiG on Business Information on the Internet last week. It was held in the training room at the Library, Warwick Univeristy. We had a full house with sixteen people from commercial organisations, legal firms, government bodies, public libraries, university libraries and independent consultancies. As usual, I asked them to come up with a top 10 list of sites. The list can be found on the UKeiG blog at
http://www.ukeig.org.uk/blog/2006/07/business-information-top-10-sites.html

At the end of each of our Business Information on the Internet workshops we ask the delegates to compile a “Top 10 Business Sites” list. The list from the course held on 6th October is now at http://www.rba.co.uk/sources/top10/index.htm.

Yet again we failed to to narrow it down to just 10 sites so we actually have a round dozen! The new Alacrawiki site came straight in at number one with agreement from all delegates that this is an excellent starting point for industry specific information. Europages and Kompass made yet another appearance and have been joined by Kellysearch in the directories category.

Search tool Trovando is also a new entrant, enabling you to quickly run your search in several web, blog, image and reference search tools one by one.