Yes, it’s another Business Information workshop Top Tips. This one was a rerun of the UKeiG event held on 2nd April, 2008. The participant mix was half private, half public sector. At the end of the day they were asked to come with a list of top sites and search tips. Between them, those attending the workshop spent half the day trying out hundreds of web sites - some of them not even mentioned by me. This is their collective list of sites that they felt were worth considering as key resources. In some cases I have also included the comments from the people nominating the site. It is interesting that there are only two sources that appear in both lists, and one of them does not really count: it was my own site, from which some of the course notes were derived so you might consider the delegates to have been brainwashed!

1. Silobreaker.com http://www.silobreaker.com/. One of the two sites that appears in both the April 2nd and this list. A relatively new service pulling together information from newspapers, journals, blogs, video and audio. In addition It offers geographical hotspots, trends and a network visualisation tool that was singled out by several workshop participants as being particularly useful.

2. OFFSTATS http://www.offstats.auckland.ac.nz/ The new set of web pages for the University of Auckland Library providing information on Official Statistics on the Web and at a new address. An excellent starting point for official statistics by country and subject/industry. As well as the makeover, there have been many additions to the collection of resources.

3. Research Wikis http://www.researchwikis.com/. This is a wiki covering market and industry data that is in the public domain; several workshop delegates commented that it looks promising. The content is variable in quality. Some reports are highly structured and detailed while others are just a “stub”, many are US biased, and the sources of the data are not always cited. Nevertheless, the reports do give you an idea of the issues affecting the sector and the terminology that is used. One of the University based delegates thought that the site’s recommended structure and headings for a report would be useful to students who are new to carrying out industry and market research.

4. Bureau van Dijk’s (BvD) “A Taste of Mint” http://mintportal.bvdep.com/ A free directory from BvD giving basic information on companies world-wide. Comment from one experienced researcher: “It found the company I have been looking for when every other directory has failed!”

5. Google Finance http://www.google.co.uk/finance/, http://www.google.com/finance/ [This was not covered in the 2nd April workshop. Until now, it has been so awful and unreliable hat I have ignored it]. This is a possible competitor to Yahoo Finance. It has been steadily improving over the last 18 months since its initial launch but still does not quite have the authoritative “feel” of Yahoo Finance. Also it does not appear to have the individual stock exchange coverage of Yahoo. It does, though, beat Yahoo when it comes to the share price graph and historical downloads options. The share price graphs are ‘annotated’ with labels at the appropriate time on the graph and these link to news articles that are listed to the right of the graph. Yahoo Finance’s downloadable historical share price data in figures goes back 5 years: Google’s goes back to 1996.

6. Google News. For the UK go to http://news.google.co.uk/ but there are a plethora of country versions. Good coverage of the last 30 days of free world-wide, national, local and industry news resources. One workshop participant said that Google News found a breaking story that the industry press and her subscription services had not yet picked up.

7. The Wayback Machine - The Internet Archive http://www.archive.org/. The Wayback Machine takes periodic snapshots of the Internet. Ideal for seeing how a company portrayed itself on the Internet in the past and for tracking down sites, pages or documents that have disappeared.

8. Chipwrapper http://www.chipwrapper.co.uk/ a Custom Google Search Engine that searches across the UK’s major national newspapers: The Daily Express, Daily Mail, Daily Mirror, Financial Times, The Guardian, The Independent, The Sun, The People, News of the World, The Scotsman, Daily Star, The Telegraph and The Times. It also searches the BBC News web site, ITN and Sky. There is a review of Chipwrapper on my blog at http://www.rba.co.uk/wordpress/2007/12/29/chipwrapper-search-uk-newspapers/

9. UK National Statistics http://www.statistics.gov.uk/ We will not go into the confusion users suffered when UK government official statistics web sites were re-organised on 1st April 2008 [No, it was not an April Fool's]. Work your way through the new menus and you will eventually end up on the on the old statistics.gov.uk pages. Even without the frequent design changes, the site can be difficult to navigate. Nevertheless, there is an incredible amount of good quality data here. For the web based ’stuff’ and formatted documents (PDF. DOC, XLS, PPT) it is often easier to go to the Google Advanced Search page, type in your terms in the search box at the top of the page and in the ‘Search within a site or domain’ box type in statistics.gov.uk . If you want to look for specific file formats, select the file extension from the drop down menu under ‘File type’. The ‘Time Series’ data have to be search from within the statistics.gov.uk site itself.

10. Companies House http://www.companieshouse.gov.uk/. The UK official companies registry. This is the closest you can get to the original company documents that a registered company has to file. Some information is provided free of charge (Use the Webcheck service). Documents are charged for on a pay as you go basis.

11. RBA Sources of Business Information http://www.rba.co.uk/sources/. Selected sources of business information organised by type e.g. statistics, share prices, company registers.

Twenty-one enthusiastic researchers attended UKeiG’s Business Information workshop on April 2nd in London. They came from a wide range of sectors and types of organisation, and when asked to compile their Top 10 tips they came up with 15! Here they are, in no particular order of importance:

1. FITA Import Export Business and International Trade Leeds. http://www.fita.org/. The “Really Useful Links” in the menu on the left hand side of the screen takes you to a range of international sources on business information. One participant of this workshop found the “Doing business”, and in particular in the Middle East, especially useful.

2. Nationmaster http://www.nationmaster.com/. An interface to a plethora of statistics on web sites world wide. Some of the statistics are 2-3 years old but there are links to the original site so that you can search for more up to date information. Several participants suggested that this site is a good ‘index’ of where data is likely to be found.

3. Blogpulse http://www.blogpulse.com/. One of several blog search engines, but this was singled out for its Trends graphs. These show how often your search terms are mentioned in posts over a selected period of time. In a business context the occurrences will usually match reports in the mainstream media. When they don’t, click on the peaks in the graph to see what is going on behind the scenes. Superb for picking up on rumours and gossip.

4. Yahoo Finance. Go to any Yahoo and click on the Finance link. For the UK version go to http://uk.finance.yahoo.com/. Yahoo Finance provides basic information on stock exchange quoted companies on the major stock exchanges around the world. Information includes current share price information (delayed by 15-30 minutes) provided by the stock exchanges; company profiles; charts in which you can compare the company share price with another company, the sector and an index such as the FTSE 100; current news on the company and focussing on the regulatory news; and daily historical share prices as figures that can be downloaded to spreadsheets.

5. Freepint Bar http://www.freepint.com/. Head for the discussion area, labelled as the Bar, where you can post your query and tap into the knowledge of regular ‘tipplers’

6. Silobreaker. http://www.silobreaker.com/. A new site pulling news from the usual newspapers and journals, but also blogs, video and audio. In addition It offers geographical hotspots, trends and a network visualisation tool, which was singled out by one participant.

7. Contact a relevant research, trade or professional body for help in locating experts. sources of information and reports. They may not have anything on their web site but there may something ‘on file’ that they are willing to supply free of charge or for which they are prepared to negotiate a fee.

8. Intelways. http://www.intelways.com/. An interface to many search tools grouped by type e.g. news, video, image. Type your search terms in once and click on the different search tools one by one. A reminder of the different types of information that you should be looking at and of the wide range of search engines that are out there.

9. Click on the Advanced Search option for any of the tools that you encounter, be it Google et al or a web site’s own search option. They offer great ways of focussing your search by date, file format, site, author etc.

10. RBA Business Sources. http://www.rba.co.uk/sources/. Selected sources of business information organised by type e.g. statistics, share prices, company registers. Yes, it is my own site [blush] but they did insist!

11. Phil Bradley’s web site and blog. http://www.philb.com/ and http://philbradley.typepad.com/. Excellent sources of information on Web 2.0 ’stuff’ and search tools. In particular, his blog has no-nonsense reviews of new search tools that claim they will change the world of search.

12. Intute. http://www.intute.ac.uk/. Forget about the ac.uk label. This is an excellent starting point for anyone working in business and wanting to identify quality resources on a wide range of subjects and industries.

13. Hometrack. http://www.hometrack.co.uk/. This site provides key statistics and data on the UK housing market and financing of that market. Especially relevant in the current economic climate.

14. Alacrasearch. http://www.alacra.com/alacrasearch. A Google custom search engine that focuses on business sites selected by Alacra. [A personal note: this is in my top 5 favourite search tools].

15. CIA World Factbook - country profiles. https://www.cia.gov/library/publications/the-world-factboo/. Key statistics on every country. For those of you of a more adventurous disposition when it comes to travel, it even includes the number of airports with unpaved runways.

Alacra’s Research Recap pulls together industry, economic, academic, market, investment and credit research reports. It concentrates on free content but also offers links to selected paid research deemed of relevance to the topic. Priced reports are sourced from a wide variety of providers, including the Alacra Store. Much of the paid research is usually password-protected and will not show up in a Google-type search, but Research Recap has made arrangements with providers to review their proprietary research to determine what is appropriate to highlight for Research Recap’s audience. Research Recap does not claim to be comprehensive and may not include items that are widely circulated elsewhere.

Research Recap is published in blog format and is also available as an RSS feed.

Founded by Michael Sha and Parker Conrad, Wikinvest covers US stocks with a market capitalization of at least USD 100 million. And, yes, it is a wiki where anyone can edit and comment so bear that in mind when using this site. Having issued the health warning, I must add that I have not yet found any vandalism or spamming on the main pages although there have been the expected crop of idiots in the discussion areas. That could be down to the vigilant monitoring by the serious contributors, or that the site is not yet well known, or both. It is not comprehensive in coverage. At the time of writing this, there were 349 companies on Wikinvest and not all had articles associated with them, but the number is increasing and they do all have stock charts. On the Companies page you can browse by industry sector or search by company name. As you type in the name a drop down list appears with the all the options. Once you have found your company, you should see four tabs: Neutral, Bulls, Bears and WikiChart.

Wikinvest Company Information

‘Neutral’ is where you will find the main article about the company, which covers topics such as history, products, market trends, competition. The main ‘contributors’ to the article are listed and you can click on individuals for their profiles, although not all have provided detailed information about themselves. I was initially confused by the uniformity and limited number of job titles but then realised that these are assigned by Wikinvest depending on the number of contributions you have made to the articles. The bottom rung is Analyst and the top is Senior Director. I am still a mere analyst as I have yet to make any edits or comments! This page also includes a thumbnail of the WikiChart for the company and the top three Bulls and Bears. As with most wikis, you can view the History of the page and see who has edited what and when.

The WikiCharts use quotes provided by Thomson Financial and are delayed at least 15 minutes for NASDAQ, and 20 minutes for NYSE and AMEX. They go back to 1981 and you can use the slider on the top time line to focus in on a a particular time period. The main chart can be annotated so that key events are superimposed on the graph, making it easy to see how an event or announcement may have affected the share price. An option to overlay a graph for the stock market index as a whole would be useful here so that one can assess whether any major shift in the share price is due to company events or the to changes in the markets in general.

WikiChart

The concepts section looks at the main trends and ideas within a sector and also get you up to speed with the main issues affecting an industry. For example, under energy there are articles on biofuels, clean coal, carbon trading and peak oil.

At a personal level you can edit existing articles or write new ones, bookmark companies in which you are interested or ‘Track changes’ to an article, for which you need to set up an account (free of charge) and to be logged in. There is an email alerts option for the ‘Track changes’ but no RSS feeds.

Conclusion

I must confess that because of its ‘wiki nature’ I was somewhat hesitant about using this as a serious source of information for US listed companies. So far, I have not spotted any vandalism. Any arguments I may have with an opinion on a stock or market are exactly the same as those I would have with articles that appear in the mainstream press such as the FT or WSJ. For a quick overview of a major company listed in the US I would still go to Yahoo Finance first, and then to the SEC for the official filings. For opinions and a more detailed, and free (!) history, and the ‘1981 - to now’ annotated share price graph I will definitely use Wikinvest.

Another workshop - another top resources listing. This time it was Business Information Key Web Resources organised by TFPL and held on 31st October 2007. The list, which is compiled by participants at the end of the workshop, is usually limited to 10 but this time they came up with 16! As well as specific sources, they also came up with search techniques that they felt would help them target information more effectively.

1. Site Search. Use the Advanced Search screens of search engines to limit your search to an individual site or use the site: command. Useful for tracking down information on large sites with poor navigation or internal search.
2. File format search. As in number 1 above, use the Advanced Search to limit your search to a particular file format. For example PDF for market, industry, government reports; PPT or PDF for conference presentations; XLS for data and statistics.
3. Think local. If you are researching a market or companies based in a particular country or region, look at the news sources, company registers, databases, and versions of search engines for that country. To change your country version of Google, click on the Language Tools options on the Google home page and go to the list of flags towards the bottom of the page.
4. Kompass. http://www.kompass.com/. Well known company, product and service directory with world-wide coverage and detailed product codes. You can search free of charge but have to pay to view most of the information. You can opt for a subscription or the pay as you go option.
5. EXPO 21XX - Industry, Automation, Aviation, Yachting, Fashion and Textile Online Fair. http://www.expo21xx.com/ A directory that mimics a trade exhibition in its design. Each “fair” is subdivided into halls, and each company in the hall has a “stand” with a brief description and a flag showing the country in which it is based.
6. Blogpulse. http://www.blogpulse.com/ Useful blog search tool with a graph option (Trends) that shows how often your search terms are mentioned in blogs.
7. Abyznewslinks http://www.abyznewslinks.com/ Lists newspapers and other news sources by country and by region within each country. There is a language code next to each newspaper and separate links to alternative language versions if they are available.
8. Del.icio.us http://del.icio.us/ and other social bookmarking services. Good way to collaborate and share your favourite resources with others, both inside and outside your organisation.
9. Official Statistics on the Web http://www.library.auckland.ac.nz/subjects/stats/offstats/
   Starting point for statistical sources by country, topic or subject. This service includes sources offering free and easily accessible social, economic and general data from official or similar “quotable” sources, especially those that provide both current data and time series.
10. BvD Taste of Mint Free Directory http://www.bvdep.com/ Free directory giving basic information on companies covered by the Bureau van Dijk collection of priced services. Search by name, country or activity, and size. Information provided free of charge includes company name, town, country, activity and size.
11. Eco5 http://www.eco5.com/. Click on the Research tab. This service is aimed at researchers in the areas of finance and economics world-wide. Resources include links to national institutions such as central banks, stock exchanges and government bodies, and to to national and international institutions.
12. Try a different search tool. Try something other than Google: another search engine e.g. Live, Yahoo, Ask, Exalead; an evaluated listing e.g. Alacrawiki, Intute; a listing of sites by type of information e.g. news (see number 7), statistics (see number 9).
13. Repeat your search terms one or more times to change the way results are sorted.
14. Allwhois. http://allwhois.com/. Domain name registry that can help you track down who owns or is behind a web site.
15. Wayback Machine. http://www.archive.org/. Use the wayback machine to track down ‘lost’ pages, documents or sites. Also useful for seeing how companies have marketed themselves on the web in the past.
16. Nationmaster. http://www.nationmaster.com/. Repackages information from many different sources and enables you to compare data in a variety of ways, for example countries, a region, or an economic group such as OPEC and then a category and statistic for that category. Click on Advanced View to see all of the search options. The information is not always the most up to date, but the source is always given so you can then search the original site for the most recent data.

The Daily Telegraph Business Club aims to help SMEs through weekly case studies, information, free seminars and membership discounts. Registration is free and the club has a page every Tuesday in the Business Section of the Daily Telegraph. There is quite a lot to work your way through on the home page but the main tabs and headings are Strategy, Money, People, Sales, Technology and Operations. The Advanced Search is probably the best way to track down information in the archives as it enables you to search by category, for example legislation, and type of resource. The only really negative aspect of this site for me is the irritating news ticker scrolling across the screen near the top of the page. Luckily I use Firefox as my browser so I was able to ‘Remove it Permanently’ with the RIP add-on. The ticker really does not add much in the way of content to the site and becomes extremely annoying after a few minutes.

Alacra has launched a new search tool for industry and market sector information called AlacraSearch. It uses the Google Custom Search Engines and has approximately 12,000 Alacra chosen sites in eight categories:

• Business & Trade Publications
• Law Firms
• Commercial & Investment Banks
• Consulting and Accounting Firms
• Educational Institutions
• Market Research Firms
• Trade Associations
• Venture Capital & Private Equity Firms

The service is free and supported by advertising.

On the main search screen you type in your key words and select a category. On the results page you can easily switch categories. For example, having run a search on ‘beer UK market share’ in the Business and Trade Publications category I could switch to Trade Associations or Market Research Firms. Depending on which category you choose to search, you can further refine your results by industry or geography. Having carried out my initial ‘beer’ search in Business & Trade, I can narrow down the publications further by selecting Food & Beverage.

Alacra already has an industry research tool on Alacrawiki called Alacra Industry Spotlights that has a page for each industry describing the key resources for the sector. The Spotlights are ideal if you are new to a sector and need to get up to speed on the main publications. AlacraSearch complements Alacra Spotlights by enabling you to search these and other sources by keywords. I now regularly use both and find that they are an excellent way of quickly focusing on quality business sites.

Highly recommended if you are looking for a business information search tool.

Bureau van Dijk Electronic Publishing (BvDEP) is to add Chinese company information to its range of products. QIN contains information on over 300,000 public and private companies in mainland China and provides three years’ financial history. The information is provided by SinoRating, a division of sinosure, a credit insurer and expert on Chinese business. Additional information is from World’Vest Base, a provider of information on listed companies worldwide. As well as financial data QIN also offers textual information on companies’ activities and will incorporate detailed ownership and corporate structure information as provided on BvDEP’s other products.

QIN will be available later this summer but free trials can be pre-ordered via local account managers or by contacting info@bvdep.com.

MarketResearch.com has acquired the Thomson Business Intelligence (TBI) Market Research service, known as Profound. Thomson announced earlier this year that they wanted to sell Profound.

According to the press release “the acquisition expands MarketResearch.com’s international reach with additional content and sales presence in Europe and North America. Profound provides a closed-platform, market research service that complements MarketResearch.com’s open-format, web-based service.” It will be interesting to see what pricing model they adopt for it and how, if at all, they integrate Profound with their existing service. MarketResearch.com bought rival company MindBranch in 2005 but the two sites remain. I suspect that, given the different type of users the services have, Profound will be marketed as a separate product.

ZoomInfo has updated its business and people search engine. For those unfamiliar with the service, ZoomInfo searches and provides information on 35 million ‘people’ and 3.4 million companies. Unlike most conventional company and people directories, though, the information is gathered and compiled automatically by what it calls a semantic search engine. Content can be edited and corrected by the subject themselves, but you have to pay for at least a trial subscription in order to do it. ZoomInfo is free for basic information and advertiser supported. For full access you can upgrade to a ZoomExec account for USD 99 a month, and the full PowerSearch option costs from USD 3,950/year.

I have been attempting to carry out a proper evaluation for some time on behalf of various clients, and the redesigned site encouraged me to pay for a week’s trial at USD 19.99 for the ZoomExec service. I should make it clear right now, that I started this evaluation with a totally negative opinion of the service. My previous experiences of ZoomInfo in terms of quality have not been good and I regret to have to say that the upgrade has not changed my opinion.

The home page features three tabs - company searches, people searches and job searches via content from Indeed. There is also a tag cloud representing popular keywords used in searches on ZoomInfo. Company search and people searches by name are ad-supported: searches by keywords, job titles and other criteria are part of the priced services. One always starts an evaluation such as this using standard test searches on something or someone you know. Inevitably, then, I first did a search on myself. It found 22 people, or rather profiles. These profiles are compiled from web pages found by ZoomInfo and grouped together. Some of the profiles refer to the same person (there were four for me when I looked) but it is amazing how wrong ZoomInfo can be and that it can miss so much relevant and correct information that is out on the web.

None of my four profiles had my correct company name and the information in all cases was garbled. The most comprehensively supported profile, which was compiled from 36 web sites, has me working for TFPL. Yes, I am one of their associate trainers who they hire on a consultancy basis but I am not ‘employed’ by TFPL. One could argue that it is an easy enough mistake for a poor dumb computer to make, especially as I am mentioned several times on the TFPL web site. But ZoomInfo has gone further and given me a non-existent email address at TFPL plus a Glasgow telephone number. I live and work in Reading a long way from Glasgow, but even if I did work at TFPL their main office is in London. To be fair if you are prepared to drill down through the web site references you do eventually arrive at the correct information on my own web site, but then why bother with ZoomInfo? Any half decent searcher could get there far more quickly using standard search engines and find more up to date information

If you have an account, you can set up your own public profile and consolidate existing profiles and correct them. Companies can do the same. That does not mean that the information will be any more accurate. ZoomInfo clearly states that it does not verify such information.

For company profiles, you are supposed to be able to view a list of competitors. Not a single one of my competitors were listed. Instead I was presented with a list consisting mostly of search tools: Lycos, Infoseek, Northern Light, EEVL, News Now and so on.

I tried searches on some of my colleagues and the results were even more difficult to fathom. The Advanced Search, where you can also include a company as well as a person’s name, ignored the company name. (I may have been clicking the wrong buttons or this feature may only work for PowerSearch accounts). Since I and most of my associates are running small businesses - probably not ZoomInfo’s forte - I persuaded some of my large, International corporate clients to try it out on people, companies and industries that they know. Their reactions ranged from laughter at the start, through disbelief at how wrong and out of date the data was, and finally to irritation and annoyance.

I did look at some of the other services on offer, such as keyword searching for products and services and Job searches, but I still could not find any redeeming features that would persuade me to pay money for this service or to even use the free search. There are other sources and directories out there that are more reliable and up to date, and some of them free.