Workshop: Web 2.0 and Social Media in the Workplace

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Workshop outline

Find out how Web 2.0 and social media are being used in the workplace as sources of information, for reputation monitoring, PR and for more effective collaboration both within the organisation and customers and clients. What actually works? Blogs, wikis, RSS? YouTube, podcasts, Sideshare? Flickr, Connotea, LibraryThing? Facebook, LinkedIn, Twitter? This workshop will look at the reality of 2.0: what is useful and what is destined for Gartner's 'Trough of Disillusionment', never to be seen again.

The workshop starts with a brief overview of Web 2.0 and social media. It then looks in more detail at how ‘stuff' can be used as sources of information, as a means of enhancing your services, and raising the profile of your organisation. The areas covered include:

Blogs, wikis, RSS feeds
Shared authoring tools
Start pages e.g. iGoogle, NetVibes
Social bookmarking services
Using YouTube and Flickr as information resources and to promote your group or organisation
Presentation sharing sites such as Slideshare and Authorstream
Social and professional networking sites e.g. Facebook , LinkedIn
To Tweet or not to Tweet

There is a heavy practical element to the workshop so that participants can explore and try out the technologies for themselves.

This workshop is suitable for staff working at all levels and who wish to gain a greater understanding of how social media work, and how the applications can be integrated into an information strategy.

The workshop leader is Karen Blakeman.

For further information about the course content please contact Karen Blakeman, RBA Information Services, Tel: 0118 947 2256 (+44 118 947 2256), Fax: 020 8020 0253 (+44 20 8020 0253), or email Training

This page was last updated on 6 June, 2011